Viewing videos sent by e-mail

[bittersweet]

I admit I'm technically challenged..but I can read and follow instructions.

Yesterday evening..I tried to open a video sent to me by e-mail.. First thing that opened was a window which said I needed to update my 'Real Player'..which I tried to do and failed. Then I tried several sites that offered it as a 'free' download..but they want money. Is Real Player no longer free or am I missing something? (No smart alecs need reply:pieface:) What am I doing wrong..???

[rghstkcwby]

Karen have you wen to thier site directly? http://www.real.com/ when it told me the same thing a lil while back i had to try it a couple times before it would go thru i'd say i got the "fail" at least 3 times

[M_Wilfong]

http://www.microsoft.com/downloads/en/resultsForCategory.aspx?displaylang=en&categoryid=4

Here is a windows player.

[bittersweet]

but now a window opens and says it won't play that video..and I'm supposed to search to figure out what is wrong..I did..haven't a clue. It will play a different video. Thanks for your help so far..any more suggestions before I take the sledge to this thing!

[rghstkcwby]

if its playin other files than it there is something wrong with the file that was emailed to you...this can happen sometimes

[bsbb boss]

My wife does these things with something called a codec(sp) you have to change it so that your computer will read the file I guess. We had the same thing just need to find the codec. Go to google and type in codec and see if that helps. If not I will get my wife to tell me and I can rely.